Many businesses rely on bar code printers to enhance their productivity and protect valuable printed data for tracking, traceability and compliance.Taking care of your printers with a reliable service plan can help avoid potentially expensive downtime and emergency repairs.
Here are some tips to help ensure your label printer printheads are functioning correctly.
If you are still experiencing problems, schedule a service call or speak with our service staff on Freephone (NZ) 0800 722 648.
- Clean the printhead and platen roller at every ribbon change with a lint free cloth and a 90% isopropyl solution. More frequently if the unit is operated in a dirty environment.
- Be sure to remove all rings or jewelry when working near the print head. If the glass etching gets scratched, remember you’ll be caught staring at the bottom of the garbage bin.
- Use approved media in your printing application. Operators frequently compensate for an improperly matched ribbon and label by increasing printhead temperature or excessive head pressure which leads to premature failure of the thermal head.
- Be sure to keep your ribbons and labels wrapped and stored in a clean area before usage. It only takes a small piece of airborne dirt to attach to a ribbon and label and then pass under the printhead to scratch the glass etching.
- If you do need a printhead replaced, be sure to have the printer serviced by a certified technician. Proper adjustments and thorough cleaning by a trained technician can extend the life of your printhead.
- Keep your printers at optimal performance with a Ansutek Service Plan.
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